Training management systems help businesses improve workforce productivity, measure competency and link training investments to the top line. With hundreds of options available, short-listing your selection and going live with a new platform is indeed a challenge, but here are 5 easily avoidable points of failure to consider when selecting and implementing one.
Using Cost as a Primary Basis for Selection
In the bid to save money, companies often opt for lower cost solutions during the selection process. Do be budget-conscience, but also remember you get what you pay for. Ensure the system is scalable and provides the features you need today and tomorrow. The process of replacing and migrating to a training management system is an expensive process that can be avoided. Keep in mind, most all software vendors have flexibility in their pricing, so find a solution that fits your requirements first, then negotiate price.
So the company finally decides to go green, dump the file folders or get off the spreadsheets used to track employee trainings. You’re asked to obtain a short-list of options that fit your requirements – in a week. As you run web searches, comb through websites, await return emails or calls from vendors, you may find yourself with a half-baked set of requirements driven by vendor features. Instead, set a deadline to first draft a Request for Information (RFI) or Request for Proposal (RFP), then use your internally defined requirements to drive the evaluation and short-listing process. Also look to using resources such as Brandon Hall’s LMS knowledgebase which offers a one-stop shop of learning and training software vendors and all possible features.
Poorly Planned Implementation and Rollout
Second guessing your implementation and rollout plan is one of the biggest points of failure of any software project. This should be a multi-phased timeline with key deliverables and milestones. Various cross-functional stakeholders should drive the plan across HR, IT, accounting and the general business. The process should most definitely also include your selected vendor. One of the most critical components of the plan is change management for user adoption. Without a high level of utilization among your audience, you will most likely fail to achieve the Return on Investment you expect. Ask the vendor what level of support they offer for implementation planning or find an industry peer who may have “been there and done that” to ask for advice.